01
Answer approved questions instantly
Opening hours, service availability, locations and any fixed answers the business has approved.
AI enquiry handling with human control
Let AI handle the repetitive questions. Your team handles the important ones.
Enqivo answers approved FAQs, qualifies new enquiries, gathers the details your team needs and hands anything difficult, sensitive or uncertain to a real person.
No long contract
Human handoff built in
Configured around your business
English & Arabic workflows available
Enqivo · Live enquiry
Active
Do you do MOTs on Saturdays?
Checks approved knowledge
Service: MOT · Saturday hours available
Approved
Yes — we handle MOT enquiries on Saturdays. I can take your vehicle details and preferred time, then the team can confirm availability.
Lead captured
MOT enquiry · Saturday
Ready for staff
Hard question?
Manager handoff
Routine FAQ
Answered instantly
Built to handle
Opening hours
Services
Approved prices
Booking enquiries
Quote details
Manager handoff
Why Enqivo
AI where it helps. Humans where they matter.
Customers want quick answers. Businesses still need control. Enqivo sits in the middle: it handles repeatable questions and lead intake without pretending AI should make every decision.
02
Turn vague messages into useful leads
Collect names, contact details, service requirements and other information staff actually need.
03
Escalate the questions AI should not answer
Complaints, negotiation, uncertainty, unusual requests and sensitive matters go to a real person.
The workflow
One enquiry. Three possible outcomes.
Enqivo does not freestyle. It follows the business’s approved knowledge and rules.
Customer asks
A customer sends a routine question, quote request or booking enquiry.
Enqivo checks the rules
The assistant checks approved FAQs, pricing rules, services and escalation conditions.
Answer
Collect lead
Human handoff
The right next step
Enqivo answers, gathers details or steps aside for a real person.
LIVE AI + CRM DEMO
Talk to Enqivo like a normal customer.
This fictional garage demo is powered by a real conversational AI model. It understands natural wording, remembers the conversation, answers from approved business knowledge and hands over only when the business rules require a person. Messages entered here are sent securely to the AI service to generate the demo response; they are not submitted through the contact form.
Customer chat
Live conversational AI
Powered by a live AI model using fictional demo-business rules. Do not enter sensitive information.
Best fit
Built for businesses where every enquiry matters.
Start with one useful workflow. Add more only when the business actually needs it.
Garages & MOT centres
Opening hours, MOTs, servicing, diagnostics, booking requests and vehicle details.
Trades & home services
Job type, postcode, quote requests, photos, preferred dates and callback details.
Clinics & appointments
Basic service questions and appointment requests, with sensitive matters kept with staff.
Property & travel
Dates, requirements, enquiry details and organised follow-up for higher-value leads.
You stay in control
The business decides exactly what AI can and cannot do.
When a client joins, we build the assistant around their answers — not generic guesses.
✓
Approved knowledge
Services, FAQs, opening hours, locations, approved prices and other business knowledge the client wants AI to use.
✓
Lead questions
The exact information staff want collected before they follow up.
✓
Escalation rules
The client chooses exactly which topics are staff-only or manager-only; Enqivo hands those over instead of guessing.
AI POLICY
Example business rules
Configured
✓
Opening hours
AI may answer automatically
✓
Fixed MOT price
AI may use approved figure
↗
Repair quotations
Collect details, then send to staff
!
Complaints & discounts
Manager handoff required
Launch pricing
Start simple. Prove the value. Improve from there.
New businesses can join on our founding-client rate while we launch Enqivo and build our first client workflows.
Founding-client offer
£99 setup + £39/month · no long contract
FOUNDING CLIENT OFFER
£
99
one-off setup
+ £39/month
- ✓ Approved FAQ setup
- ✓ Lead capture workflow
- ✓ Manager handoff rules
- ✓ Basic business notifications
- ✓ Small monthly updates
- ✓ No long contract
Founding clients keep the £39/month rate while the service remains active.
FAQ
Questions businesses usually ask first.
The aim is to automate the repetitive part without giving AI more authority than it needs.
Will the AI answer every customer question?
No. That is deliberate. It answers approved routine questions and hands uncertain, sensitive or complex enquiries to a human.
Can we decide exactly what it is allowed to say?
Yes. The business supplies the information, prices, FAQs, rules and escalation conditions. We configure the assistant around those instructions.
Can it collect customer details?
Yes. Depending on the workflow, it can collect details such as name, phone number, service required, preferred date and other information the business needs before following up.
Can it work with WhatsApp or Instagram?
Those channels can be added where suitable. We start with the simplest useful workflow first and only add integrations the business actually needs.
Can Enqivo support Arabic as well as English?
Yes. English and Arabic enquiry workflows can be configured using the information and rules supplied by the business.
Does Enqivo guarantee more sales?
No. Enqivo is designed to improve enquiry handling and organisation. It does not guarantee sales, bookings or revenue.
Request a demo
Show us how you handle enquiries now.
We’ll look at what customers ask repeatedly, what AI could safely handle and what should always stay with your team.
10–15 min introduction
£99 launch setup
No long contract